Privacy Policy
At Cybnode, your privacy is not just a legal requirement — it's a core part of our values. As a cybersecurity company, we understand how important trust is. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website or services. We strictly comply with the General Data Protection Regulation (GDPR) and, to be absolutely clear: we never sell your data — ever.
1. What We Collect
We collect only the information necessary to provide you with a secure and reliable experience:
- Contact information such as your name, email address, and, if applicable, your company or organization. This information is used to respond to inquiries, manage client relationships, and maintain communication records.
- Usage data including pages visited, time spent on the site, navigation patterns (such as referring and exit URLs), and interactions with website features. This data helps us improve site performance, content relevance, and overall usability.
- Device and technical data such as your IP address, browser type and version, operating system, screen resolution, and device type. This information is used for technical diagnostics, security monitoring, and ensuring cross-platform compatibility.
- Communication data collected through email or contact forms, including the content of your message and related metadata. This is used for customer support, project discussions, and general correspondence tracking.
- Client project data that may include source code, content files, documentation, configuration details, or other materials you share with us during a collaboration. This information is stored securely and used solely for the purposes of delivering and supporting the agreed-upon services.
2. Why We Collect It
We only collect what's necessary, and we always have a reason for doing so. Here's why:
- To deliver, improve, and secure our services.
- To respond to your enquiries or support requests.
- To analyse how our site is performing and make it better for you.
- To fulfil legal obligations, such as data security regulations and contractual agreements.
- To send occasional updates or offers, only if you've opted in.
3. How We Protect Your Data
We design everything with security in mind — it's in our DNA. Your data is stored using modern encryption, protected by access controls, and never exposed to anyone without a legitimate purpose. All staff handling data are trained in data protection best practices.
4. We Never Sell or Trade Your Data
Your data is yours. We don't sell it, we don't rent it, and we don't "accidentally" leak it. Period. We exist to protect your digital presence — not exploit it.
5. Your Rights (GDPR)
If you're in the UK or EU, you have the right to:
- Access the data we hold about you
- Request correction or deletion of your data
- Object to or restrict processing
- Withdraw consent (if previously given)
- Request a copy of your data in a portable format
6. How Long We Keep Your Data
We only retain personal data for as long as it's needed — no longer. If you ask us to delete it, we'll do so (unless we're legally required to retain it).
7. Cookies & Analytics
We use essential and analytical cookies to understand how users interact with our site. These are never used to track you across the web or for third-party advertising.
8. Questions? We're Here.
If you have any concerns about your data or this policy, reach out to us at [email protected]. We'll treat your request with urgency and respect.
We believe privacy should be simple, honest, and built into the architecture of everything we do. At Cybnode, your trust is our most valuable asset — and we work hard to earn it every day.
Last updated: 06/05/2025